Privacy Policy

Effective Date: August 1, 2025
Practice Name: Holistic Therapy NYC
Contact: info@holistictherapynyc.com

1. Overview

Holistic Therapy NYC (“we,” “our,” or “the Practice”) is committed to protecting your privacy and safeguarding the personal information you provide when using our website or services. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

2. Information We Collect

a. Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • General inquiry content

Note: We do not collect or store Protected Health Information (PHI) via this website unless otherwise stated. PHI is only collected during secure client intake or therapy sessions, in accordance with HIPAA.

b. Automatically Collected Information

We may collect:

  • IP address

  • Browser type

  • Device and operating system

  • Pages visited and time spent

3. Use of Information

We may use your information to:

  • Respond to inquiries or appointment requests

  • Schedule consultations or provide service-related communication

  • Improve website performance and SEO

  • Comply with legal obligations

4. Sharing of Information

We may disclose personal information only in the following situations:

  • With your written authorization

  • To service providers who support website operations

  • As required by law or in response to legal process

  • To protect the safety, rights, or property of our clients or the public

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. Any data collected through contact forms or scheduling tools is encrypted in transit. PHI is handled through secure, HIPAA-compliant platforms only.

6. Your Rights Under HIPAA (If Applicable)

If you become a client of the Practice, your rights include:

  • Access to your records

  • Request for correction or amendment

  • Request for confidential communication

  • Right to restrict disclosures

  • Right to file a complaint

7. Third-Party Services & Cookies

This website may use tools like Google Analytics, Squarespace Analytics, or embedded scheduling or form software. These may place cookies on your device. You may adjust browser settings to decline cookies.

8. Telehealth Compliance

Our telehealth services are delivered via HIPAA-compliant platforms. Clients are responsible for maintaining privacy on their end (e.g., using a private space, secure Wi-Fi).

9. Children's Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from minors without parental or guardian consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact: info@holistictherapynyc.com